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Return Policy

We offer a complete money back guarantee on all our products.
Items can be returned within 15 days from purchasing date
If any item fails or is defective, see manufacturer’s warranty. Buyer pays return shipping for any return, unless the wrong item was shipped.
If you receive an item that appears to be broken or damaged during shipment, please call us immediately so we may issue a call tag for pick up.
Any return will be subject to a 20% restocking fee on the original purchase price (restocking fee will not be applied to returns for defect or damage).
Contact us at for a return authorization code. Returns will not be accepted without a valid RA number.
IMPORTANT** If you place an order and refuse said order you will be repsonsible for a 20% restocking fee and all shipping fees.
Once you receive your return code, mail complete contents, including all original packaging (original packaging with ALL contents must be completed with any return), with a note detailing the return reason to:
Return Code-______
23A Poplar St.

East Rutherford, NJ 07073
A credit will be sent or posted to by check (less restocking fee), regardless of payment method, as soon as we receive your return. We highly recommended you send any return with insurance and tracking.
Any return without a valid RMA# will be refused and shipped back at the customer's expense. Please call 800.844.0962 with questions.

*** Please note the Compaq iPaq is a final sale (not returnable). See mfg's warranty for details.

*** Shipping charges are not refundable.

Exchange Policy

Customers may exchange any new item that is in perfect working condition, complete with all original packaging, to our return address and receive store credit, less shipping and restocking fee. This store credit may be applied to any product offered by
Please see our return policy page for details on obtaining a return authorization number.